Turnarounds

Please make sure the e-mail you submit with your order is correct. This will be the e-mail used for communications purposes. We will contact you within 48hrs with a form that you can fill out with the text for your invitations. Please allow 4 business days from time you submit the final text for your invitations to receive the first digital proof. Each round of revisions will take 2 business days. Once your order is approved we will prepare your files for press. Letterpress and foil printed orders take approximately 5-10 business days for printing

Colours

Colours may vary from screen to screen so we highly recommend ordering a colour sample pack before your order goes to production. 

Additional revisions

Each additional round of revisions has a cost of $75 .

Rush orders

Depending on your estimated due date, we will let you know if your desired date is possible or not. If it is possible, then an additional 30% of your total will be charged for rush fees.

Copywright

Papier June retains rights to the designs that it creates. Our semi-custom designs are not available in any digital form. All files exchanged during our communication will be for REVIEW only. Any unauthorized use of the Content exchanged will be considered a violation of Papier June intellectual property rights. You may not reproduce, decompile, disassemble, modify or create derivative works with respect to the information/content exchanged.

Shipping

Shipping charges for all wedding invitations will be calculated once the project is complete and ready to ship. The customer is responsible for shipping charges and will be asked to pay the final amount by a separate invoice.  Shipping is calculated once your invitations are completed and weighed. For domestic shipping, the average shipping charge is anywhere between $20 to $100 and for international shipments, the price varies between $80 to $200 depending on the weight and transit time of your choice. Please note these prices are an estimate and not final. All packages include a shipment tracking number. We recommend ordering your paper goods as early as possible to allow for transport and customs in your country. Be sure to note that international orders may be charged a tax or tariff upon entry to your country. Any customs and import taxes that may apply will be the customer's responsibility. 

Returns

Unfortunately the custom nature of our products don't allow us to accept refund or exchanges. It is our goal that the client is satisfied with our product so for this reason multiple approvals will be required during the design process. A final approval form will be sent along with the final proof of your order. Once we receive your signed approval any changes will have additional fees.  If there is a printing error made on our part, we will either reprint the paper goods or provide a credit for the misprint. If there is an error with the wording that was approved by the client, the costs of reprinting must be covered by the client.

Handmade products

Due to its handmade nature, the paper might differ by its weight, size and colour. Note that the process of letterpress printing can results in slight colour variations. Every effort is made to keep this variation within an acceptable range.