Turnarounds

Allow 48 to 72 hours to receive a quote after you inquired through the semi custom questionnaire. Please check the email that you submitted. This will be the email used for communications purposes. Once the contract is signed, I will contact you within 48hrs with a form to fill out with your wording (for each card that you requested) and your choice of customizable options. Please allow 3 business days from the moment you submit the final text for your invitations to receive the first digital proof. Each round of revisions will take 2 business days. Once you approved your order, your files will be sent for printing. Handmade paper making takes approximately 10 business days minimum to be ready and Letterpress or foil printed orders take up to 10-15 business days for printing.

 

Additional revisions

Each additional round of revisions has a cost of $85 CAD.

 

Rush orders

Depending on your estimated due date, we will let you know if your desired date is possible or not. If it is possible, then an additional 30% of your total will be charged for rush fees. Note that handmade semi custom invitations take minimum 6 weeks to be made, depending on the quantity required.

  

Copyright

Papier June retains rights to the designs that it creates. The semi-custom designs are not available in any digital form. All files exchanged during our communication will be for REVIEW only. Any unauthorized use of the Content exchanged will be considered a violation of Papier June intellectual property rights. You may not reproduce, decompile, disassemble, modify or create derivative works with respect to the information/content exchanged.

 

Shipping

Shipping charges for all wedding invitations will be calculated once the project is complete and ready to ship. The customer is responsible for shipping charges and will be asked to pay the final amount by a separate invoice.  Shipping is calculated once your invitations are completed and weighed. For domestic shipping, the average shipping charge is anywhere between $20 to $100 and for international shipments, the price varies between $80 to $200 depending on the weight and transit time of your choice. Please note these prices are an estimate and not final. All packages include a shipment tracking number. We recommend ordering your paper goods as early as possible to allow for transport and customs in your country. Be sure to note that international orders may be charged a tax or tariff upon entry to your country. Any customs and import taxes that may apply will be the customer's responsibility. Please take in consideration that shipping delays are experienced du to Covid-19.

 

Returns

Unfortunately the custom nature of the products don't allow me to accept refund or exchanges. It is my goal that the client is satisfied with my products so for this reason multiple approvals will be required during the semi custom process. A final and clear approval is required when you receive the final digital proof of your order. Beyond this point, any changes will have additional fees. If there is a printing error made on my part, I will either reprint the paper goods or provide a credit for the misprint. If there is an error with the wording that was approved by the client, the costs of reprinting must be covered by the client.