What is your minimum order?
The minimum custom paper order is 20 sheets.

Do you offer custom sizes?
Yes! I can make any size you need up to 8.5’’ x 11’’ (21.59cm x 27.94cm).

Do you offer custom colours?
Yes! The best is to send me via email an example of your colour to see if it's doable. As I work with natural pigments, bright colours are more challenging to obtain. If you are interested in a colour that is displayed in the shop, I won't charge for the colour. 

Do you offer custom handmade envelopes?
Yes! I can customize envelope sizes. The current envelope sizes available are 4.5’’x6.5’’ (11.5 x 16.5 cm) and 6’’x8 1/4’’ (15.3 x 21cm). If you request one of these existing sizes, no extra fees will be applied.

How to place my custom paper order?
Just send me an email through the contact form or at hello@papierjune.com with the details of your project : size, colour, quantity and your ideal deadline. 

What are your turnarounds?
Regarding the small size of my operation at the moment, it takes around 5 days to make 100 sheets of 5’’x7’’ full custom paper (size and colour). I recommend to inquiry to know my turnaround for your specific project.

Do you do rush orders?
Absolutely! If your deadline is possible, note that a 30% fee will be added to your total.
 

Do you ship anywhere?
Yes, I ship all over the world! Please note that some additional import taxes, custom duties and fees may apply to orders placed for shipment outside Canada.

How long will take my order to arrive?
Orders processed in Canada will take 1-7 business days to arrive and overseas deliveries can take anywhere from 7-16 business days, depending the shipping option you choose. Please note that due to Covid-19, you may experience shipping delays.

Are shipping costs included?
No. Once your order is ready to ship, I email you your shipping options and costs. Your order will be shipped with a tracking number once the shipping invoice is settled. 

Can I pick up my paper order?
Yes! I offer free pick up in the west side (Ossington) or the East side (Leslieville) of Toronto. When you inquire, let me know which one of the two locations work best for you to pick up your order. Once your order is ready and paid, I will email you the address.

Can I return my order?
Unfortunately, due to the custom nature of your order, I don't accept any returns or exchange. If you'd like to try out the paper first, I offer paper samples in the shop.